Nonviolent Communication: a Language of Life by Marshall B. Rosenberg

Author:Marshall B. Rosenberg [Rosenberg, Marshall B.]
Language: eng
Format: epub
ISBN: 978-1-892005-93-9
Publisher: PuddleDancer Press
Published: 2010-04-13T04:00:00+00:00

Summary

Empathy is a respectful understanding of what others are experiencing. We often have a strong urge to give advice or reassurance and to explain our own position or feeling. Empathy, however, calls upon us to empty our mind and listen to others with our whole being.

In NVC, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy and allow others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.

We need empathy to give empathy. When we sense ourselves being defensive or unable to empathize, we need to (1) stop, breathe, give ourselves empathy; (2) scream nonviolently; or (3) take time out.

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